Tag: Information

Close Case with Power Automate

In one of the projects, I am currently working on, we recently had the requirement to close/resolve a case when a certain condition is met. Unfortunately, it is not possible to do this with Power Automate directly. But one of my colleagues, Jesper Jonsson, came up with a nice...
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Explaining “One Version” – Dynamics 365 MDA

A lot of our customers are still a bit confused when it comes to the question what “One Version” is and how it impacts their Business. In this article i will give you the information you need regarding “One Version” for Dynamics 365 MDA (Model-Driven Apps) or “model-driven apps...
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Microsofts new name for CE

Like you can read in my previous post, 6 take aways from Microsoft Ignite 2019, Microsoft does not use the term “Customer Engagement (CE)” any longer for Dyamics 365 online . OnPremises is still called CE. This has left us with the question on how to target this area...
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