Close Case with Power Automate
In one of the projects, I am currently working on, we recently had the requirement to close/resolve a case when a certain condition is met. Unfortunately, it is not possible to do this with Power Automate directly. But one of my colleagues, Jesper Jonsson, came up with a nice...
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How to use Customer-field in Power automate
In one of the projects I am working a the moment, we do use an custom activity on the case entity. Last week I had the requirement to create an automated name for this entity. Which is a quite common requirement. In this case the name should be composed...
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